Cordless Hedge Trimmer Troubleshooting

How do I start my Cordless Hedge Trimmer?

1. Insert the battery pack by aligning the ribs on both sides of the battery with the slots in the tool housing.
2. Push the battery fully into place until you hear a click, confirming it is securely locked.
3. Hold the hedge trimmer with one hand on the rear handle and the other on the front handle.
4. Press and hold the front handle safety switch and the trigger at the same time to start the tool.
5. To stop the hedge trimmer, simply release either the safety switch or the trigger.

Important Safety Information

• Always release the on/off trigger before inserting or removing the battery.
• Never attempt to lock or bypass the dual safety-switch system in the ON position.
• Ensure both hands are on the handles and maintain a secure grip while operating the hedge trimmer.

This article will cover the soft fixes of the cordless trimmer if the blades stop cutting.

WARNING! Wear safety gloves when working on the cutting device and close to it! Use appropriate tools to remove debris e.g. a brush or wooden stick! Never use your bare hands! 

1. Keep the cutting blade clean and free of debris. Remove trimmings. 
2. Apply a small amount of suitable lubricant along the edge of the cutting device to retain a good cutting performance. (We recommend multi-purpose grease).
3. Keep the cutting blade sharp. Have a worn or damaged cutting device replaced with a new one of the same type by a qualified specialist.

If your problem persists and the above points do not make a difference, then it could indicate that there is something wrong with the gearing of your machine, or some other mechanical fault. If you are still within your warranty period, please contact us on our helpline or via email.

Note: Do not cut foliage thicker than the stated cutting capacity (refer to your manual) - this ranges from 14mm-24mm, depending on the size of the gaps on your blade.

This article covers the procedure of changing the cutting blade angle.

1. Depending on the model, the cutter head can be locked in 5-9 positions.  
2. To adjust the swivel head, hold the handle tightly. Push the lock button and then turn the cutter head to the desired position.
3. Release the lock button again and check whether the cutter head is locked in place.

The Qualcast MOE-7ET-410 (5 positions)^          The Qualcast & Yardforce MOE-16ET-410 (9 positions)^

The Challenge MOE-9ET-410 (5 positions)^

1. Open the clamping lever and extend the upper part of the handle to the desired handle length.
2. Then click the clamping lever to fix the tube tight.
3. If stiff, apply lubricant (ie. WD40).