1. If the product does have a blockage please carry out the below steps using both protective gloves and goggles :-
  • Turn machine on to maximum (number 5) and then on the left there is a black lever- move this back and forth until it is cleared the machine does have to have the bag removed to complete this, and then it will clear.
  • Alternatively remove battery to ensure the machine cannot power on!!! and clear any blockages by hand.