If your robot mower will not return to the charging station this can be typically caused by the setup not being correct.


Checking the boundary wire is set up correctly

  • Ensure the boundary wire goes in the front and underneath the charger and is set out in a straight line from the station.

Ensuring the charging station positioned correctly

  • Please make sure that the charging station is placed in a suitable position. It needs to be flat and free of surrounding obstacles. There is an article that covers this which you can access by clicking here.

If after performing the above checks you are still having an issue with your product please don't hesitate to reach out to our team via our live chat.