Grass Strimmer

Quick Answer

To start your electric grass trimmer, ensure the switch is in the OFF position, plug it into a mains socket, then press and hold the on/off switch. Release the switch to stop the trimmer.

Important: Always keep the power cable away from the cutting area during use.

Before You Start

Before operating your grass trimmer:

• Ensure the on/off switch is in the OFF position
• Check the power cable is undamaged
• Keep the cutting area clear of obstacles
• Position the cable safely away from the trimming zone

Important: Never plug in the trimmer while the switch is in the ON position.

How to Start the Grass Trimmer

Follow these steps:

1. Check the switch position

Make sure the on/off switch is in the OFF position before connecting to power.

2. Connect to power

Plug the trimmer into a suitable mains socket.

3. Start the trimmer

Press and hold the on/off switch to start the cutting head.

How to Stop the Grass Trimmer

To stop the trimmer:

• Release the on/off switch

The motor will stop immediately.

If the Grass Trimmer Will Not Start

If the trimmer does not start, check the following:

• The mains socket is working correctly
• The plug and power cable are not damaged
• The fuse in the plug is intact

If the issue continues after these checks, contact our Technical Support Team for further assistance.

Important Information

• Always ensure the switch is OFF before plugging in
• Keep the cable away from the cutting area
• Do not use the trimmer if the cable is damaged
• Always release the switch before setting the tool down

Frequently Asked Questions

Why won’t my grass trimmer start?

It is usually caused by a faulty socket, damaged cable, or blown fuse.

Can I plug the trimmer in while it is switched on?

No. Always ensure the switch is in the OFF position before connecting to power.

What should I do if the cable is damaged?

Do not use the trimmer. The cable must be repaired or replaced by a qualified electrician.

How do I stop the trimmer?

Release the on/off switch to stop the motor immediately.

Quick Answer

If your electric grass trimmer is running slower than normal or struggling to cut, the issue is usually caused by blocked air vents, incorrect line type, or a poorly wound spool. Basic cleaning and setup checks often restore normal performance.

Important: Always switch off and unplug the trimmer before inspecting any parts.

Before You Start

Before carrying out any checks:

• Switch the grass trimmer off
• Disconnect it from the mains power supply
• Ensure the cutting head has fully stopped
• Place the trimmer on a stable surface

Important: Never inspect or adjust the spool while the unit is connected to power.

Possible Causes and Basic Checks

1. Air vents blocked

Check that the air vents are clear of:

• Dust
• Dirt
• Grass clippings
• Debris

Blocked airflow can reduce motor efficiency and cause the trimmer to slow down.

2. Cutting line type

Ensure you are using the correct trimmer line for your model.

• Refer to your user manual for exact specifications
• Most models typically use 1.2mm line, but this can vary

Using incorrect line thickness can reduce performance and increase strain on the motor.

3. Spool condition

Check the spool to ensure:

• The line is wound evenly
• There are no tangles or overlaps
• The line feeds correctly when in use

Incorrect winding can restrict line feed and reduce cutting efficiency.

4. Try the spare spool

If your product includes a spare spool:

• Fit the replacement spool
• Test the trimmer again

This helps determine whether the issue is related to the original spool.

If the Issue Persists

If the speed problem continues after completing the checks above:

• Stop using the product
• Contact our Technical Support Team
• Provide your model number and a description of the issue

Further inspection may be required.

Important Information

• Always use the correct line type for your model
• Keep air vents clean and unobstructed
• Ensure the spool is correctly installed and wound
• Do not use damaged or unsuitable line

Frequently Asked Questions

Why is my grass trimmer running slow?

It is usually caused by blocked air vents, incorrect line type, or a poorly wound spool.

Can the wrong line affect performance?

Yes. Incorrect line thickness or type can reduce cutting efficiency and increase motor load.

How often should I check the spool?

Check the spool regularly, especially if the trimmer performance changes during use.

What should I do if cleaning does not fix the issue?

If the issue continues after all checks, contact Technical Support for further assistance.

Quick Answer

If your electric grass trimmer line is breaking frequently, it is usually caused by using the wrong line type, incorrect spool winding, or cutting material that is too tough for the trimmer. In most cases, adjusting the line setup or cutting technique resolves the issue.

Important: Always switch off and unplug the trimmer before inspecting or adjusting the spool.

Before You Start

Before carrying out any checks:

• Switch the grass trimmer off
• Disconnect it from the mains power supply
• Ensure the cutting head has fully stopped
• Place the trimmer on a stable surface

Important: Never handle the spool while the trimmer is connected to power.

Possible Causes and Basic Checks

1. Trimmer line type

Check that you are using the correct line for your model.

• Refer to your user manual for the correct specification
• Most models typically use 1.2mm line, but this may vary

Using the wrong line diameter or type can cause premature breaking.

2. Spool condition

Ensure the line is correctly wound onto the spool.

Check for:

• Overlapping line
• Tangles or loose winding
• Uneven distribution on the spool

Incorrect winding can cause the line to snag and snap during use.

3. Try the spare spool

If your product includes a spare spool:

• Fit the replacement spool
• Test the trimmer again

This helps determine whether the issue is caused by the original spool.

4. Cutting conditions

Check what you are trimming:

Avoid using the trimmer on:

• Thick, woody stems
• Shrubs or hard plants
• Overgrown or dense vegetation beyond the tool’s capability

Using the trimmer outside its intended use will cause the line to break more frequently.

If the Issue Persists

If the line continues to break after completing all checks:

• Stop using the product
• Contact our Technical Support Team
• Provide your model number and usage details

Further inspection or replacement parts may be required.

Important Information

• Always use the correct line for your model
• Ensure the spool is correctly and evenly wound
• Replace damaged or worn spools
• Only use the trimmer on suitable vegetation

Frequently Asked Questions

Why does my trimmer line keep snapping?

This is usually caused by incorrect line type, poor spool winding, or cutting material that is too thick.

Can cutting thick weeds damage the line?

Yes. Thick or woody material can cause the line to break frequently.

Does spool quality matter?

Yes. A damaged or poorly wound spool can lead to uneven feeding and breakage.

What should I do if replacing the spool does not help?

If the issue continues, contact Technical Support for further assistance.

Quick Answer

If the bump feed or automatic line feed on your electric grass trimmer is not working, the most common causes are incorrect spool winding, incompatible line, or a faulty spool. In most cases, checking or replacing the spool resolves the issue.

Important: Always switch off and unplug the trimmer before inspecting the spool or cutting head.

Before You Start

Before carrying out any checks:

• Switch the grass trimmer off
• Disconnect it from the mains power supply
• Ensure the cutting head has fully stopped
• Place the trimmer on a stable surface

Important: Never attempt to adjust the spool while the machine is connected to power.

Possible Causes and Basic Checks

1. Spool line condition

Check that the line is:

• Wound evenly
• Not overlapping or tangled
• Not jammed inside the spool housing

Incorrect winding can prevent the feed mechanism from operating correctly.

2. Try the spare spool

If your product includes a spare spool:

• Fit the replacement spool
• Test the trimmer again

If the feed works with the spare spool, the original spool is likely the cause of the issue.

3. Trimmer line specification

Ensure you are using the correct line type for your model.

• Refer to your user manual for exact specifications
• Most models typically use 1.2mm line, but this may vary

Using incorrect line thickness can prevent proper feeding.

If the Issue Persists

If the bump feed or automatic feed system still does not work after completing all checks:

• Stop using the product
• Contact our Technical Support Team
• Provide your model number and details of the issue

Further inspection or replacement parts may be required.

Important Information

• Always use the correct line for your model
• Ensure the spool is correctly installed and wound
• Replace damaged or faulty spools
• Do not use the trimmer if the feed system is not functioning correctly

Frequently Asked Questions

Why is my bump feed not working?

It is usually caused by incorrect spool winding, wrong line type, or a faulty spool.

Can the line type affect the feed system?

Yes. Incorrect line diameter or type can prevent the feed mechanism from operating properly.

How do I know if the spool is faulty?

If replacing the spool restores normal operation, the original spool is likely faulty.

What should I do if a new spool does not fix it?

If the issue continues, contact Technical Support for further assistance.

Quick Answer

Some electric grass trimmers are supplied with a plastic band around the spool for transport. This must be removed before use. Carefully cut and remove the band using a suitable tool while ensuring the trimmer is switched off and unplugged.

Important: The plastic band is packaging material only and is not required for operation.

Before You Start

Before removing the plastic band:

• Switch the grass trimmer off
• Disconnect it from the mains power supply
• Ensure the cutting head has fully stopped
• Place the trimmer on a stable surface

Important: Take care when using any sharp tool.

How to Remove the Plastic Band

Follow these steps:

1. Locate the band

Check the spool area for a white or black plastic band wrapped around the head.

2. Cut the band

Using a suitable tool:

• Carefully cut through the plastic band
• Avoid contact with the spool line or cutting components

Take care not to damage the spool or line during removal.

3. Remove and dispose

• Remove the plastic band completely
• Dispose of it safely

Important Information

• The plastic band is used only for packaging and transport
• It must be removed before the trimmer is used
• The trimmer will not operate correctly if the band is still fitted
• Do not attempt to reuse or refit the band

Frequently Asked Questions

Why is there a plastic band on my grass trimmer spool?

It is used during packaging and transport to secure the spool and prevent movement.

Can I use the trimmer if the band is still attached?

No. The band must be removed before operating the machine.

What happens if I cut the spool line by mistake?

If the line is damaged, you may need to re-thread or replace the spool.

Do all models have this plastic band?

No. Only some models are supplied with it depending on packaging design.