This article explains the most common causes and basic checks if the bump feed or automatic line feed system on your electric grass trimmer is not working correctly.


⚠️ Safety Notice

Ensure the grass trimmer is switched off and disconnected from the power supply before carrying out any checks or maintenance.


Possible Causes & Basic Checks

Check the Spool Line

  • Ensure the line is wound correctly around the spool.
  • Incorrect winding can prevent the line from feeding properly.

Try the Spare Spool

  • If your product was supplied with an additional spool and line, try fitting it to determine whether the issue is related to the original spool.

Check the Trimmer Line Specification

  • Ensure you are using the correct line for your model.
  • Refer to your owner's manual for the recommended line specification.
  • Most models typically require a line diameter of 1.2mm, but always check your manual for confirmation.

If the Issue Persists

If the bump feed or automatic feed system still does not operate correctly after completing the checks above, please contact our Technical Support Team for further assistance.


✔️ Summary

  • Check the line is wound correctly on the spool
  • Try the spare spool if supplied
  • Use the correct trimmer line for your model