Finding Your Product Model Number


Overview

Locating your product's model number is an important step when seeking technical support, ordering spare parts, or troubleshooting an issue. Because products often display several different numbers, it can sometimes be difficult to identify the correct one. A useful rule to remember is that the model number will always begin with a letter.

Key points

  • The model number always begins with a letter.
  • Several other numbers may appear on the product, so make sure you're identifying the correct one.
  • The model number is required for troubleshooting and support.

Where to find the model number

  1. Product manual
    • Usually located on the front page or back page of the manual.



Important! To enable us to troubleshoot your product we will require your model number. Without your model number, we might not be able to provide support.




1. Product manual

The Model Number can be found on either the front or the back page of the manual.


2. Product sticker

  • Found on a sticker attached to the body of the machine.


3. Original packaging

  • Printed somewhere on the product box.


If you still can't find it

  • Use the manufacturer's spare parts page to browse products with similar model numbers or search for your specific product.