MB400 CloudHawk App Operation

Modified on Fri, 17 Jul at 11:17 AM

Quick Answer

The CloudHawk app allows you to connect your MB400 robot lawnmower to your smartphone using Bluetooth. Once connected, you can create mowing schedules, start or stop the mower remotely, and monitor its status directly from the app.

Before You Begin

Before setting up your MB400 with the CloudHawk app, make sure you have:

An MB400 robot lawnmower.
A smartphone with Bluetooth enabled.
Location Services enabled on your phone.
An internet connection.
The CloudHawk app installed.
The mower's serial number, located on the sticker at the rear of the mower above the QR code.
Access to the email address you will use to register.

Tip: You can enter the serial number manually or scan the QR code using your phone's camera.

Please find a video walk through:

Steps

1. Download the CloudHawk App

Download the CloudHawk app from your device's app store.
Open the app.
Read and accept the Terms and Conditions.
Tap Get Started.

2. Create a CloudHawk Account

Tap Register.
Enter your email address.
Tap Send Code.
Enter the verification code sent to your email.
Create and confirm your password.
Tap Next.

3. Verify Your Email Address

Open the verification email.
Select the verification link to activate your account.
If you cannot find the email, check your Spam or Junk folder.
Select your country.
Enter a username.

4. Allow App Permissions

The CloudHawk app requires several permissions to communicate with your mower.

Allow the app to find and connect to nearby Bluetooth devices.
Allow Location Services when prompted.
Allow camera access if you want to scan the mower's QR code.

Once all permissions have been granted, the app is ready to connect to your MB400.

5. Add Your MB400 Robot Lawnmower

Tap the + icon.
Select Bluetooth.
Enter the mower's serial number or tap the QR code icon to scan it.
Ensure Bluetooth and Location Services are enabled on your phone.
Tap Continue.
Turn on the mower using the key on the rear of the machine.
Tap Search.
Select your MB400 when it appears.
Wait for the pairing confirmation.

Once connected:

Your mower will appear under My Devices.
A green indicator confirms the mower is online.
Tap the mower image to open the control screen.

6. Create a Mowing Schedule

Confirm the app displays Connected in the top-right corner.
Select Modify Schedule.
Tap + to add a mowing session.
Choose a start time.
Choose an end time.
Repeat for each day you want the mower to operate.

You can create up to two mowing sessions per day.

Tap Save Schedule.
Tap the Back arrow to return to the home screen.

7. Operate the MB400

The control buttons at the bottom of the app allow you to:

Start mowing immediately.
Stop mowing.
Monitor the mower's connection and operating status.

Frequently Asked Questions

Why won't my MB400 connect to the CloudHawk app?

Check that:

Bluetooth is enabled.
Location Services are enabled.
The mower is switched on.
You are within Bluetooth range of the mower.
The correct serial number has been entered.

Where can I find the MB400 serial number?

The serial number is located on the sticker at the rear of the mower above the QR code. You can also scan the QR code directly within the CloudHawk app.

Why does the app require Location Services?

Most smartphones require Location Services to be enabled before Bluetooth devices can be discovered. The CloudHawk app uses this permission only to locate and connect to your mower.

How many mowing schedules can I create?

The MB400 supports up to two mowing sessions per day, allowing you to customise a weekly mowing schedule.

How do I know my mower is connected?

A successful connection is indicated by:

Connected displayed in the top-right corner of the app.
A green indicator next to your mower in the My Devices list.

Can I control the MB400 without creating a schedule?

Yes. Once connected, you can use the control buttons on the home screen to start or stop mowing immediately without using a schedule.